← Back to baidudl.cloud | Search these pages with the button in the top right

<aside> 👋 We're here to answer your questions.

Can't find what you're looking for? Send our support team a message at [email protected]!

</aside>

General

Supported cloud services

Processing time & speed

File storage duration

File delivery locations

Checking file sizes

Missing links on dashboard

Failed downloads

Downloads per file limit

Password-protected downloads

Download speeds

Disposable email addresses

Missing download link email

File security & privacy

Google Drive link errors

Missing decryption key

Account

Changing your email

Deleting your account

Subscription

Link credit reset and rollover

Downloading after plan expiration

File size limits by plan

Understanding link credits

Link submission issues

Billing

Changing your plan

Accepted payment methods

Crypto payments

Canceling your subscription

Requesting a refund